Challenges in Remote

Augmented Reality & Remote Support

Leveraging cutting edge technology to facilitate remote support

RamsayPharma are excited to introduce a range of remote support options to support our clients worldwide. We have summarized our remote services on the "Remote Support" page of our website


With the outbreak of Covid-19 worldwide, there is a need for pharmaceutical manufacturers to access expert support remotely in lieu of the traditional on-site consultation. This has a range of benefits for the clients- allowing them to ensure continuity of supply & ongoing guidance & advice during this difficult time. Benefits include:

  • Rapid deployment of support
  • Access multiple experts simultaneously
  • Minimise travel & cost

RamsayPharma are excited to introduce the latest technology to aid clients in remote support- Augmented Reality videoconferencing. This technology allows clients to interact real time with remote experts/consultants. It also allows the remote experts/consultants to actively engage with the client and the remote environment- annotating in real time points of interest for the client to see and interact with. Possible applications include:

  • Facility Tours
  • Process Observation
  • SME Coaching
  • Self-Inspection support & coaching
  • GEMBA & Shop Floor support
  • Remote Audits

We are excited to introduce this technology and better serve clients. RamsayPharma can provide lease units on loan for the duration of assignments.

Contact us to learn more.

Challenges in Remote
IAG, CMT & Serious Non-Compliance
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